Customer and Supplier Privacy Notice

In terms of POPIA Act 4 of 2013

    1. Introduction

    Emergence Growth South Africa (“the Company”) is committed to protecting the Personal Information of its Customers and Suppliers in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).

    This Privacy Notice explains how Personal Information is collected, used, stored and protected.

    2. What Personal Information We Collect

    We may collect:

    • Identification information (name, ID number, contact details)
    • Employment and business-related information
    • Financial and transactional information
    • Special Personal Information where legally permitted
    • Technical information (IP address, browser data, cookies)

    3. Purpose Of Processing

    We process Personal Information to:

    • Provide and manage services
    • Enter into and perform contracts
    • Process transactions and payments
    • Maintain records in line with legal obligations
    • Improve services and customer experience
    • Comply with legal and regulatory requirements

    4. Legal Basis for Processing

    Is based on:

    • Contractual necessity
    • Legal obligations
    • Legitimate business interests
    • Consent (where applicable)

    5. Sharing Of Information

    We may share Personal Information with:

    • Service providers and partners
    • Regulatory and government authorities
    • Professional advisors (legal, audit)

    All third parties are contractually bound to protect Personal Information.

    6. Data Subject Rights

    You have the right to:

    • Access your Personal Information
    • Request correction or deletion
    • Object to processing
    • Withdraw consent
    • Lodge a complaint with the Information Regulator

    7. Retention

    Personal Information is retained only as long as necessary, typically up to 7 years in line with legal requirements.

    8. Security

    We implement appropriate technical and organisational measures including:

    • Access controls
    • Encryption
    • Secure storage
    • Staff training

    9. Supplier-Specific Processing

    Supplier Personal Information is processed for:

    • Supplier onboarding and due diligence
    • Contract management
    • Payment processing
    • Performance evaluation

    Updates to this Policy

    The Company reserves the right to amend this Policy at any time to ensure ongoing compliance with applicable legislation and best practices.

     

    Updated March 2026

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