Opt Out Policy

In terms of Section 69 of the Protection of Personal Information Act, 4 of 2013

    1. Purpose

    This Policy sets out how Emergence Growth South Africa (“the Company”) enables Data Subjects to opt-out of receiving direct marketing communications in compliance with POPIA.

    2. Scope

    This Policy applies to all electronic marketing communications sent to:

    • Customers
    • Prospects
    • Suppliers
    • Employees (where applicable)

    3. Principle

    The Company respects the right of Data Subjects to:

    • Decline marketing (opt-out) at any time
    • Withdraw previously given consent

    4. Opt-Out Mechanisms

    All direct marketing communications will include:

    • A clear unsubscribe link; or
    • Instructions to opt-out via email

    Data Subjects may opt-out by:

    5. Processing Of Opt-Out Requests

    The Company will:

    • Action opt-out requests promptly
    • Update marketing databases accordingly
    • Ensure no further marketing is sent after opt-out

    6. No Penalisation

    Opting out will not affect:

    • Existing services
    • Contracts
    • Business relationships

    7. Record Keeping

    The Company will maintain a suppression list of Data Subjects who have opted out to ensure compliance.

    8. Third Parties

    Where third parties process marketing on behalf of the Company:

    • They must honour opt-out requests
    • They must not contact opted-out individuals

    9. Compliance

    All employees must:

    • Respect opt-out requests
    • Not override or ignore suppression lists

    10. Related Policies

    This Policy must be read with:

    • Direct Marketing Policy
    • Privacy Notice
    • Data Protection Policy

    Updates to this Policy

    The Company reserves the right to amend this Policy at any time to ensure ongoing compliance with applicable legislation and best practices.

     

    Updated March 2026

    Ready to transform insights into action?
    Contact Emergence Human Capital to design, deploy, and drive meaningful change through intelligent employee engagement surveys.

    Office: +27 11 026 3442

    eMail: [email protected]

    https://emergencegrowth.com/hr-reward-services/hr-surveys-data-insights/